These terms set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and access any part of the jabartoti platform. Reading them gives you a clear picture of what we expect and what you can expect from us — before your first session and every session after.
Account access rules
DANA, OVO, GoPay transaction terms
Your rights and our obligations
Scope of platform content
KEBIJAKAN PLATFORM
How These Terms Govern Your jabartoti Account
By creating an account on jabartoti, you are agreeing to these terms in full. They apply to every action you take while logged in — from navigating the lobby and placing bets to depositing through DANA or requesting a withdrawal via OVO. Access to our platform depends on local law in your region; where local law does not permit it, these terms do not extend an entitlement to use the service. We update these terms when our service changes, when payment rails like GoPay or QRIS add new conditions, or when applicable regulations require it. The version published on this page is always the current one. If we make a material change, we will notify you through your registered account contact before it takes effect. Continuing to use your account after the effective date means you accept the revised terms. These terms do not override any rights you hold under applicable consumer-protection law in Indonesia. They sit alongside those rights, not above them. If any single clause is found to be unenforceable, the rest of the terms remain in place. Questions about a specific clause should be directed to our support team before you continue using the account.
DANA
OVO
GoPay
QRIS
CAKUPAN KETENTUAN
What Falls Inside and Outside These Terms
Understanding the scope of these terms helps you know exactly which parts of your jabartoti experience they govern and where other rules apply separately. Each area below is defined so there is no ambiguity about what is covered.
Account Access
These terms cover everything connected to your account login, identity verification, session activity, and any account-level settings you adjust after logging in. They apply from the moment you register to the moment you close the account.
Transactions
Deposits and withdrawals processed through DANA, OVO, GoPay, or QRIS are subject to these terms alongside the individual conditions of each payment provider. In any conflict, the payment provider's own published terms govern that provider's service.
Platform Content
Game content supplied by studios such as JDB, Habanero, and PG Soft is made available under licences those studios hold. These terms cover your access to that content; the studios' own rules govern the content itself.
Third-Party Services
Links or integrations that take you outside jabartoti — to a payment app, an identity service, or an external page — fall under the third party's terms once you leave our platform. We are not responsible for those external conditions.
HAK PENGGUNA
Practical Actions Available to You Under These Terms
These terms are not one-sided. You have specific actions available to you at any point during your account's life. Your transaction history — deposits through DANA or OVO, session records, any wallet adjustments — is accessible inside your account dashboard after login. You do not need to contact support to view these; they are there when you open the account tab. If a detail in your account profile is incorrect — a contact number, a registered wallet ID — you can request a correction through the account settings page. For anything that cannot be changed directly, raise a support request and the team will walk you through the verification steps shown on screen. We keep a record of every support interaction linked to your account, so any agreement reached with our team is traceable. You are entitled to ask for a summary of that record at any time.
Review Your Records
Your full transaction log and session history are visible in the account dashboard. Check the history tab after login to see every DANA, OVO, or GoPay movement linked to your wallet.
Correct Account Details
To update a registered email, phone number, or linked wallet ID, go to account settings. Details tied to identity verification will need supporting documents as shown in the on-screen instructions.
Raise a Policy Question
If a clause in these terms is unclear, submit your question through the live chat or email channel before taking action in your account. Our support team will respond with a plain-language explanation.
Request Support
For any account action not available in settings — account closure, wallet unlinking, dispute escalation — contact us through the support channels listed on this page. We log every request against your account for traceability.
KONTAK KEBIJAKAN
How to Reach Us About These Terms
If a part of these terms raises a question or you need to act on a right described above, these are the channels we maintain. Each one is connected to the same account-linked support system, so your query carries your full account context when it arrives.
Live Chat
Open the chat widget from inside your logged-in account for real-time responses to terms and account questions. The chat is accessible from the support menu after login.
Email Support
Send detailed policy or dispute queries to our support email address listed in your account's help section. Include your registered account ID so we can pull the relevant records immediately.
Account Help Centre
The help centre inside your account contains filed versions of our terms, recent policy update notices, and step-by-step articles covering wallet actions for DANA, OVO, and GoPay.
PENGELOLAAN DATA
How We Handle Your Account Data Under These Terms
Account security and data handling are not afterthoughts — they are defined positions within these terms. Here is how each area works in practice, so you know what to expect and who to contact when something needs attention.
Data Handling
We collect the information you provide at registration and during wallet verification for DANA, OVO, or GoPay. That data is used only for account operation, support, and any legal obligation we carry in the regions where we operate.
Account Security
Your account is protected at the session level. If we detect unusual login behaviour — a new device, an unfamiliar region — we may require re-verification through your registered contact before granting access.
Data Retention
We keep transaction records and account activity logs for as long as legally required in supported regions. After an account is closed, data is retained only for the statutory period and then removed from active systems.
Requesting Changes
To request a correction to stored data, or to ask what data we hold on your account, use the email support channel. We will confirm receipt and respond within the timeframe shown in your account's help section.
PERTANYAAN KETENTUAN
Your Questions About These Terms, Answered
These are the questions we see most often from account holders reading through the terms for the first time. Each answer points to where you can take action or find more detail.
Do these terms apply to my DANA and OVO deposits?
Yes. Every financial movement on your account — deposits via DANA, OVO, GoPay, or QRIS, and any withdrawals — falls under these terms. The individual payment provider's own conditions also apply to the processing side of each transaction.
What happens if jabartoti updates these terms?
We publish the updated version here and notify you through your registered account contact before any material change takes effect. Continuing to use your account after that date means you accept the new version. You can always access the current terms from this page.
Can I close my account under these terms?
Yes. Account closure is a right described in the terms. Submit a closure request through live chat or the support email listed in your account's help section. We will confirm the request and outline any pending balance or verification steps shown in our process.
How do I correct a mistake in my account details?
Go to account settings for self-service changes to contact details. If a field is locked — for example a wallet ID tied to a completed verification — raise a support request. Bring any documents referenced in the on-screen verification instructions.
Do these terms affect the game content from studios like JDB or Habanero?
These terms cover your access to that content on our platform. The game content itself is governed by the licences held by studios such as JDB, Habanero, CQ9, and PG Soft. Both sets of rules apply at the same time when you are in the lobby.
Is access to jabartoti available everywhere in Indonesia?
Access depends on local law and is available only in regions where local law permits it. We do not extend access to regions where the service is not lawfully available, and these terms do not create any entitlement to access where local law restricts it.